Delivery
We send out orders with a 24-hour service. We can’t always control delays with couriers especially at this taxing time. Please advise us of any delivery requests you want.
Our products are naturally fermented so it’s fine that they’re not chilled while they travel to you – however, when they arrive please refrigerate them. The jars can fizz a little during transit but don’t worry it’s natural! The live bacteria produce CO2 and as the gas escapes, some liquid will also escape. If this happens simply wipe the jars. It will not affect your items.
Delivery Costs
We are based in near St Neots, Cambridgeshire, if you think you are in range for a collection or even a delivery, please feel free to contact us before completing your order.
Because of the “next day” being better for your goodies it’s £9.95 for orders, but that can go to 10kg. It’s not much more to go over this normally. So the more you can buy the lower the cost per item. If you only want a couple of jars, have you checked out the retailers near to you?
Product Weights:
Jars of Kimchi or Sauerkraut – 0.7kg
Vinegar Bottles – 1.2kg
Water Kefir Bottles – 0.65kg
Milk Kefir Bottles – 0.7kg
Some areas of the UK we use an upto 72 hour delivery service, The Highlands and Islands, Northern Ireland, Channel Islands and the Isle of Man are on this service.
Delivery to these places in the UK costs little more, so although we can’t offer the same pricing to these locations, we will do what we can.